Cookie policy
Date effective: 30 October 2025
Like most websites, Dodl uses cookies. Cookies are text files sent to your browser and which are stored on your computer. They let website content be arranged for you more quickly and let Dodl track how you use the website. The majority of cookies used collect information anonymously, but they’ll occasionally collect personal information, including your IP address.
The cookies used by Dodl:
- Allow Dodl to monitor your activities on the website and mobile app and the pages you visit
- Allow Dodl to track how you arrive at our website and whether you’ve visited it from making a search, clicking on an advert or using a link in an email
- Allow Dodl to obtain technical information about how you use the website, including the devices used and their geographical location
Types of cookies used:
Session cookies are stored on your device only for the duration of your visit to the website or mobile app. As soon as you close your browser or turn off your device or close the mobile app, session cookies are destroyed. As a security measure, your online session will terminate after a pre-determined period of inactivity and all session cookies will be destroyed.
Persistent cookies remain on your device until they reach their expiry date (if applicable) or until you delete them. Once the cookie has expired or been deleted, it will be removed from your device. While a persistent cookie is on your device, it will be accessed each time you visit our website.
First party cookies are those set by Dodl, while third party cookies are authorised by Dodl but set by a supplier. Any third party cookies are only used for the purposes agreed with Dodl. They’ll never be used by the third party for any other purpose.
How we classify the cookies used:
Marketing cookies track how you arrived on the Dodl website – allowing tracking of visitor trends and the sites they were on before arriving at here.
Performance cookies, including those provided by Google analytics, track the number of visitors to the website and mobile app, how long they spend on the website/app, the pages they visit and the journeys they take moving around our website/app. These cookies also track the performance of pages, customers’ interaction with these and the options on them, and enable testing of different design and content on Dodl web pages. They also track the effectiveness of emails sent and how customers use the website when they’ve clicked through from an email campaign.
Web beacons:
Some emails Dodl sends you, and some pages on the website, may contain electronic images known as web beacons. These are used to track and assess the effectiveness of a particular campaign, and tell whether or not you’ve opened a particular email. If you don’t want to receive web beacons, you’ll need to disable HTML images or refuse HTML (select text only) emails via your email software.
How you can manage cookies:
You can set your browser to notify you when you receive a cookie, so you can decide whether or not to accept it. You can find information about how to set your browser at the following websites:
For details of the cookies Dodl uses, please see below. You can find more information about cookies at http://www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites you visit, http://tools.google.com/dlpage/gaoptout.
To opt out of receiving targeted advertisements, visit http://www.networkadvertising.org/choices/ or the DAA opt-out page http://www.aboutads.info/ or the EDAA opt-out page http://youronlinechoices.eu/.
Please note that if you choose not to accept cookies from Dodl, you may experience difficulties using the Dodl website or mobile app.
Mobile app:
We use a session cookie on our mobile app to allow us to maintain a session for you after you’ve logged in to the app.
Updates to this cookie policy:
This policy will be updated from time to time. You should regularly return to this page so you can review any changes made, and see details of any new cookies added. The effective date of this cookie policy will always be shown at the top of the page.
Mobile cookies:
Cookie name |
Type of cookie |
Purpose |
Stripe: |
Essential |
We partner with Stripe for online payments. This cookie allows Stripe to remember you, and process payments without storing your card information on its servers |
Intercom: |
Essential |
Identification and session cookies from Intercom that are required to help deliver the live chat feature on our site |
MentionMe: mm_id, mm_allocation, mm_offer_frequency, mm_overlay_suppressed, mm_conversion_message_suppressed |
Essential |
MentionMe are our refer-a-friend partner. The cookies distinguish you from other users. This helps to provide a good experience when on our site or participating in our refer-a-friend programme. |
Morningstar: |
Performance |
Cookies from Morningstar that help power the pages on our site that use Morningstar data |
AWS: |
Essential |
AWS classic load balancer cookie which maps your session to the instance |
Google Analytics: |
Performance |
Google Analytics cookies that let us track our customers activity on our site. Including the amount of times you visit, where you've come from and your duration on each page. Helps us understand how our platform is being used and improve to create better experiences for you. No personal identifiable information gets stored |
Google Tag Manager: |
Performance |
Google Tag Manager cookie that supports Google Analytics on our site. |
AppsFlyer |
Performance |
AppsFlyer is used for analytics purposes, specifically for research and analysis of users interaction with the website. Appsflyer helps us to understand, in particular, how users find our website (for example, which advertiser served an ad that led you to our website). AppsFlyer Privacy Policy is available via the link: https://www.appsflyer.com/privacy-policy/. |
AJ Bell: ASP.NET_SessionId,TRD_SESSID* |
Essential |
Keeps track of your session when logged in to our app |
Website cookies:
Cookie name |
Type of cookie |
Purpose |
Google Optimise |
Performance |
Google Optimise cookies that let us carry out experiments with website content and AB tests. Helps us better understand customer preferences and improve website satisfaction |
Google Analytics |
Performance |
Google Analytics cookies that let us track our customers activity on our site. Including the amount of times you visit, where you've come from and your duration on each page. Helps us understand how our platform is being used and improve to create better experiences for you. No personal identifiable information gets stored |
Google Tag Manager |
Performance |
Google Tag Manager cookie that supports Google Analytics on our site. |
Google and Bing |
Marketing |
Cookies from Google and Bing which collect user info and preferences. Helps tailor online experiences and advertisements to you |
Google Adsense |
Marketing |
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services |
Google Ads |
Marketing |
Google Ads cookies that let us gauge the performance of our ad campaigns on the web. Also helps us tailor our advertising to be more relevant for visitors of our site |
Social Media |
Marketing |
Cookies from social media companies such as Facebook, LinkedIn and Twitter that let us gauge the performance of our ad campaigns on the web. Also helps us tailor our advertising to be more relevant for visitors of our site |
Doubleclick |
Marketing |
DoubleClick.net cookies that let us gauge the performance of our ad campaigns on the web. Also helps us tailor our advertising to be more relevant for visitors of our site. DoubleClick doesn't collect or store personal information |
TrustPilot |
Performance |
Cookies used by Trustpilot to identify you, and allow you to leave reviews of our service |
AppsFlyer |
Performance |
AppsFlyer is used for analytics purposes, specifically for research and analysis of users interaction with the Website. Appsflyer helps us to understand, in particular, how users find our Website (for example, which advertiser served an ad that led You to our Website). AppsFlyer Privacy Policy is available via the link: https://www.appsflyer.com/privacy-policy/. Please note that You may cancel collection of Your Personal Information with AppsFlyer here: https://www.appsflyer.com/optout. |
Yahoo |
Marketing |
Yahoo uses cookies to serve personalised advertising, control ad frequency, measure how you engage with ads as well as detect and prevent advertising fraud. For more information you can consult Yahoo's privacy policy via the link: |